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Privacy Policy

Last updated: April 2026

What this app does

Ping helps you find relevant professional contacts in your own network based on a challenge you describe. It reads your contacts, searches the web for context about them, and uses AI to recommend who to reach out to.

What data we collect

  • Your contacts — names, email addresses, phone numbers, job titles, and organizations, imported from Gmail, Outlook, your phone, or LinkedIn.
  • Your professional challenge — the goal you describe (e.g. "looking for clients at Discount Bank").
  • AI-generated profiles — short summaries of contacts generated from web search results, cached for up to 30 days.
  • Search snippets — raw web search results returned when we look up your contacts, stored alongside each recommendation.

Your contacts' data

The people in your contact list have not consented to being processed by this app. Their data (name, email, org) is used solely to find relevant connections for you. It is not sold, shared with third parties for marketing purposes, or used to build profiles independent of your session.

Third-party services we use

To find and evaluate contacts, we send data to the following services. By using this app you agree to their processing of data as described:

  • Brave Search — contact names (and org or company context) are sent as search queries to find public web information about them. Brave's privacy policy applies to these queries.
  • Anthropic (Claude) — contact details, web snippet results, and your challenge description are sent to Claude to analyze relevance and generate recommendations. Anthropic's usage policies apply.
  • Google Vertex AI (Gemini) — contact names and context are sent to Gemini for deep web research on top candidates. Google Cloud's data processing terms apply. Vertex AI does not use your data to train its models.
  • Neon (database) — all data is stored in a serverless Postgres database hosted by Neon. Data is encrypted at rest and in transit.
  • Vercel (hosting) — the app is hosted on Vercel. Standard request logs may be retained per Vercel's privacy policy.

Google sign-in — exactly what we access and why

When you sign in with Google, Ping requests only the permissions necessary to provide the service. Below is a complete description of each permission, what data it gives us access to, and how we use it.

Account identity (always requested)

  • openid, email, profile — your name and email address, used solely to create and identify your Ping account.

Contacts (always requested)

  • contacts.readonly — reads your Google Contacts: names, email addresses, phone numbers, job titles, and organizations. This is your address book — the foundation of Ping's recommendations. We import this data into your Ping account and use it to identify relevant contacts for your professional challenges.
  • contacts.other.readonly — reads contacts auto-saved from your email interactions (people you've emailed but haven't explicitly added to your address book). Used to expand your contact list with real, active connections you may have overlooked.

Gmail metadata (always requested)

  • gmail.metadata — reads metadata from your Gmail messages: specifically, the email addresses of recipients in your sent mail and a count of messages exchanged. We do not read, store, or process the subject lines, body content, or attachments of any email. This metadata is used solely to calculate how frequently you communicate with each contact — a "relationship score" that helps Ping distinguish close colleagues from distant acquaintances and surface the most reachable people first. We store only the frequency count per email address; no message content of any kind is retained.

Calendar (optional — only when you connect it)

  • calendar.readonly — reads your Google Calendar events to identify meeting attendees and meeting frequency. We do not read event titles, descriptions, video call links, locations, or any content other than attendee email addresses and event count. This is used to calculate how often you meet with each contact, contributing to their relationship score alongside Gmail frequency. Calendar access is entirely optional — you can use Ping without it.

Summary: how Google user data is used

Data accessedPurposeStored?
Contact names, emails, orgs, titlesCore contact database for recommendationsYes — until account deleted
Gmail recipient frequency (count only)Relationship strength scoreCount only — no content
Calendar attendee frequency (count only)Relationship strength scoreCount only — no content
Google profile (name, email)Account identityYes

What we do NOT do with your Google data

  • We do not read, store, or process email body content, subjects, or attachments.
  • We do not read calendar event titles, descriptions, or locations.
  • We do not use Google user data to train AI or machine learning models.
  • We do not share or transfer Google user data to third parties for advertising, marketing, or any purpose unrelated to providing Ping's service.
  • We do not sell Google user data.
  • Google user data is not used for purposes beyond the specific features described above.

Ping's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only to provide and improve the features described in this policy, and is not used for any other purpose.

Microsoft sign-in — exactly what we access

When you sign in with Microsoft, we request the following permissions:

  • User.Read — reads your Microsoft profile (name and email address).
  • Contacts.Read — reads your Outlook contacts (name, email, job title, company) for import.

We do not access your calendar, emails, files, or any other Microsoft data beyond what is listed above.

Data retention

  • Contacts, challenges, and recommendations are retained until you delete your data.
  • AI-generated contact profiles (bios) are cached for up to 30 days, then refreshed on next use.
  • Your user profile (employer, schools, communities) is cached for up to 7 days.

Your rights

You can delete your account and all your data at any time — contacts, recommendations, and cached profiles — using the Delete Account button in your profile (also available on the results screen). This permanently removes your account and data from our database and logs you out.

For questions or requests about your data, contact: nadav@ping-now.com

What we don't do

  • We do not sell your data or your contacts' data.
  • We do not use your data to train AI models.
  • We do not share data with advertisers.

Changes to this policy

If we make material changes we will update the "Last updated" date above. Continued use of the app after changes constitutes acceptance of the updated policy.